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Head of Reliability Engineering

Date: 12-May-2023

Location: London / Hybrid, GB

Company: Nominet

Nominet is a globally leading Internet company. For over 25 years, we have been at the heart of the Internet, operating the national registry of domains, for the .UK namespace, and now many other globally recognised top level domains. We help protect public services from cyber threats using specialist software built in-house and deliver this to several markets internationally. 


As a public benefit company, we also fund initiatives that make a positive impact on society. We have donated millions to projects that use technology to improve peoples’ lives and are committed to delivering £60m worth of additional support over the next three years. 

We understand the impact the Internet has on the environment and are committed to helping the UK reach Net Zero by 2050. We are already a Carbon Neutral company through offsetting our emissions and will continue to work on reducing our footprint. 


About the role: 


A brand-new role within newly launched London hub you will lead a core engineering team to deliver industry leading and highly reliable systems for the Internet.  This is a critical role with responsibility for continuous improvement of the company’s mission critical platforms, software products and solutions.     

You will manage a highly skilled development team who are experts in software engineering and system engineering. You will focus on automation to reduce waste and drive consistency and repeatability to our engineering practices, improving solutions and system resilience.  You will support the business strategy to architect scalable, supportable, maintainable, robust, and high-performing solutions to meet business needs.    


The essential bits: 

You will have a strong software development background either in SRE or platform engineering with experience of managing, developing and coaching a team.  

It is essential that you have experience of developing and commercialising solutions/products within near real time systems and streaming systems.   

You will have hands-on experience with large scale distributed systems, web applications and cloud platforms, we don’t have a preference, it could be AWS, Google Cloud or Azure.   Experience with systems design and development from business requirements analysis to day-to-day management. 

Programming experience with more than one programming language, typically C, C++, C#, Scala, Java, Python   


About you and what you need to be successful: 


As a technology thought leader, you will be a champion of emerging technologies and best practice, both internally and externally. You will have demonstrable experience of taking an evidence-based approach to technology selection with a relentless focus on simplicity.  


You will recognise yourself as what has come to be known as an 'E’ shaped person. Someone who combines their extensive expertise with experience, execution, and exploration to solve challenging problems as they emerge, or that you identify. 


You will be experienced in fostering a culture of coaching and be able to demonstrate effective team management aligned to our values of ownership, integrity and boldness. 


What’s in it for you? 

You will work on some of the most interesting and cutting-edge technology available today with the freedom to innovate and problem solve. You will enjoy a position that simply doesn’t exist anywhere else in the UK tech sector and have the chance to deliver Internet services that the whole country depends upon. Your impact will be significant and offers the chance to gain international recognition and grow your reputation within the tech industry. 


We offer a great work life balance with hybrid working, at least 20% of the time is expected in our office in London. The role has a real and meaningful impact on not only national infrastructure, but through our public benefit ethos too. The work is technically challenging in a culture where everyone is inspired to do their best. 

Pension match to 7%, performance related bonus scheme, private medical insurance, 30 days annual leave, reward portal, support to buy tech equipment tax free, holiday buy scheme, discounted shopping, on-site gym and shower facilities, Medi-cash (claiming cash back on things like optical, dental, inoculations and prescriptions), Employee Assistance Program, Dental Insurance, Health Assessments, Cycle2Work scheme, free- on site car parking, broad range of tools and resources to support your personal and professional development, Nominet Give Hub. We also have an active Social Committee.  


Data protection 

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Nominet, these details will be held by Nominet for 12 months in accordance with our Privacy Policy and used by our recruitment team and hiring managers in the process to contact you regarding this or other relevant opportunities at Nominet  If you would like Nominet to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Nominet’s data protection practices, please email: 

Equal opportunities 

Cybersecurity is a community effort. That’s why we are committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they are a cybercriminal, of course. 

We are proud to be an Equal Opportunity and Affirmative Action Employer, and we would encourage you to join us whatever your background. 

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic will not affect your application. 

We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Security checks 

All roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles due to the nature of their work, will require additional security clearance. 

Due to the volume of applications we receive, we sometimes close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role with us. 


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